As part of our commitment to keep our clients informed, this disclosure serves to summarize our Business Continuity Plan (BCP). Securities regulations require us to address the possibility of disruptions to the function of our business, such aspower outage, natural disasters, or other events.
In the event of disruption of our primary office, alternative plans have been developed to keep you informed of how to contact Heritage Asset Advisors Ltd., LLP. An alternative location has been designated where principals and essential employees of the firm can relocate. At that location we will have access to the specifics of your account and changes (trade entry) can be made, if necessary. Relocation and resumption of services should be available within 2 hours.
Measures and procedures have been undertaken to ensure that all critical documents can be recovered, thus minimizing the potential negative impact such a disruption would have on our ability to provide appropriate financial advice to you.
As Charles Schwab Institutional (our custodian) actually holds your accounts and your funds, we rely heavily on their support. This is of particular importance in the event of a disruption to more than just our primary offices, for example, a disruption of city wide or regional proportions. Schwab also has in place a BCP which enlists nationwide resources to provide for continuation of client services. As always, you will have access to your account information and your funds directly through our custodian.
No BCP can address every possible disruptive situation and any specific response will be dependent upon the actual nature and extent of the incident. However, we believe that our plan in conjunction with the plan of our custodian will enable us to resume usual operations in a minimal amount of time. In the event, you are unable to contact us during an emergency or significant business disruption, access to your accounts can be achieved by contacting Charles Schwab directly at the number below:
Schwab Alliance: Get information 24 hours a day, 7 days a week at: